Better communication starts with a clearer idea.
The problem was never a lack of ways to communicate. It was the growing distance between the tools people use and the relationships they are trying to build.
At Efficion, we saw an opportunity to design a more coherent experience: one place to create, communicate, understand and act.
Technology with purpose
Efficion’s software engineering and digital solutions work provided the foundation for a more connected approach.
Disconnected experiences
Publishing, messaging and engagement often require separate tools, duplicated work and fragmented context.
One connected workspace
Efferent was conceived to bring multi-channel publishing and customer conversations into a coordinated platform.
A broader vision
The product direction now includes listening, automation, analytics and thoughtfully applied AI.
